Our Assurance of Quality
The Miller Electrical Contractors, Inc. QA Program uses a graded approach in the application of QA Requirements. The graded approach provides a flexible, efficient, and effective means of controlling items and activities to ensure that the required quality is achieved and is commensurate with the importance and risk of the activities. The importance assigned to an item or activity will determine the QA Programs requirement level assigned to that item or activity.
Application of the graded approach will be based on customer requirements. These criteria are intended to be guidelines for determining the QA level for items and activities and are not to be considered all-inclusive or limiting.
Function Responsibilities & Authorities
The Project Manager has the full responsibility to conduct field operations. He has the full support of the Miller’s Corporate Offices and may call upon the full resources from other Miller’s projects to fill any requirements or help in resolution of technical issues.
The Project Superintendent is fully responsible for on-site management of his personnel along with any lower tier subcontractors. All subcontractors shall work in accordance with Miller’s performance standards and its QAP. Miller’s field personnel will ensure that the work performed by subcontractors is:
Additional Roles & Responsibilities
The OPERATIONS MANAGER reports to the President of Miller Electrical Contractors, Inc. and will provide direct oversight of the contract.
The PROJECT MANAGER The Project Manager reports to the Miller’s Operations Manager and is responsible for overall project performance, quality, safety, and environmental compliance. The Miller’s Project Manager has sole authority for all cost/schedule impacts or changes related to lower-tier subcontractors.
He will be involved in project oversight, inspection, coordination, review of subcontractor activities, and provide direct interface with customer project staff and contracting officers. He will be responsible and accountable for the following:
The PROJECT SUPERINTENDENT reports to the Miller Project Manager and interfaces with the customer representative on a daily basis for coordination of on-going work permits, and work sites control. He is the focal point for all direct-hire and lower-tier subcontractor fieldwork. He is responsible for and has the authority to perform the following quality related activities:
The QUALITY ASSURANCE MANAGER (QAM) or his designee, will be responsible for compliance with the customer and Miller’s QA Programs providing contract QA oversight. The QAM reports to the Miller President the designee reports to the QAM. The following outlines the Project QA responsibilities: